Customer Reviews

I went to get an oil change and I had nothing other than a great experience! Gabe is absolutely amazing! He gave the best customer service you could ask for and was as professional as they come! If you’re looking for an oil change and on a budget you’ve found your place!

Angela Colbert

Brian was awesome called over to shell he answered pleasant to speak with!! Told me he could get me in for oil change and he did awesome service all the way around !!!!

Renee Porter

I have been a long term client and appreciate having Brian being my service advisor. He is honest and respectful. And if makes me feel important when I come in and he greets me and I will say "Good morning Brian, I need such-and-such done to my car and he already knows my name without asking. I am also glad to see him still at establishment after owners changed.

Mary Banks

Good service, clean inside

Jimmy Castro

Very polite & fast service!

Shanell Roberts

Excellent service.

Ram Ramaswamy

(Translated by Google) Excellent service (Original) Excelent service

Juan Miguel Bermudez

Great service and great pricing. Came in for an oil change and they got me in and out fast. Definitely recommending this spot

Myles Lyons

Everything was fast and efficient couldn’t be happier

Mickey M

Very pleased with the service at chantilly shell I drove to this location from Manassas and I’m glad I did! Brian was extremely helpful and kind! I will be coming back!

Carla Cortez

Fantastic price& great service.

William Massey

Great service, Brian was super nice and helpful! I got the full synthetic oil change this morning (Saturday)- arrived around 11am- car was ready for pick up within 1.5 hours. Brian helped check my car in, called me when the car was ready and provided me with an estimate for my next service (breaks need replaced). Overall 5/5 experience- highly recommend and will be returning in the future.

Alyssa Kelly

Great service and very clear with what was done and the costs and also in a timely manner 👍🏼

Kaneki Loey

I’ve been coming here for all my car needs for over 10 years. Brian is super helpful and the technicians are reliable and efficient. I still drive all the way here for services even after I moved farther away from Chantilly.

M Q

Outstanding customer service. Bryan was very helpful and made the experience smooth and easy.

C S M

If you need work done on your car, this is the place to go. The team is quick, reliable, and really friendly.

Moe

A great service station. Brian and the techs are very informative and don't try to up sell you anything. I take my truck here often and would highly recommend them!

Aaron Gilbert

Quick service!

Jacqueline Vo

Quick service

Archana Pradhan

Brian has been very helpful from the very beginning. I called in he answered my call ASAP and assisted me throughout the process. Will definitely be back !!

Alisha grg

All good. Will come back

wang annie

I have been keep coming to Shell for oil change and to fix my car for decades. It is a reliable place and Brian the service manager, explains things well. (They also can check your car for any other problems you have and advise you.)

Tam

Good Service

Ayush Koirala

Quality oil change only $ 49.81. Quick and excellent service. Full synthetic oil change service for the unbeatable price of $49.81. This includes up to 5 quarts of oil and a new filter. I highly recommend this is the service your vehicle deserves at a price you’ll love.

ASH RAF

Great service affordable prices

chad c

Great service and super helpful team! Got me in and out quickly

Wafa Salah

Very respectful and kind mechanics

J Fortiz

Very professional. Brian on the front desk explain the service details and recommend the priority clearly, will revisit again.

Sathiya Krishnamoorthy

General Services, near Chantilly, Virginia

Excellent service at reasonable prices. I’ve been bringing my automobile to this Shell station for general maintenance and inspection for more than 10 years. I’ve always been satisfied with the work and customer service I have received.

David Anspaugh

Able to take care of my issue same day walk in. Friendly tech, great service!

Lee Doughty

Dropped my vehicle off for an oil change, tire rotation, and alignment using a Groupon, and the team at Shell Chantilly has been great so far. They were upfront about my car needing more oil than what the deal covered, and they handled everything professionally without making it complicated. The staff has been friendly, helpful, and transparent throughout the process. Really appreciate the customer service here — it’s refreshing to deal with a shop that communicates clearly and treats you with respect. Looking forward to getting the car back, but so far the service experience has been excellent. Definitely recommend this location.

Buddaflies DC

Excellent and efficient, great mechanics!!! I will be back

samm simpson

Excellent service! Very friendly I would highly recommend coming here.

Sylvia Sarceno

Friendly service! I’d highly recommend!

Immanuel Metaferia

Brian was super helpful and efficient at getting my oil changed. Quick & easy; couldn't ask for more 🤘

Daria Winter

I had the best experience for my oil change and overly satisfied with the service

bismark nana boabeng

I came in for a routine oil change and left genuinely impressed. From the moment I pulled in, Brian made the entire process smooth, fast, and completely hassle-free. He’s knowledgeable, professional, and you can clearly see he takes pride in running the shop at the highest standard. The team walked me through everything, double-checked their work, and didn’t try to upsell unnecessary services. The waiting area was clean, the service was quick, and the pricing was completely fair. It’s rare these days to find a place that treats customers with this level of honesty and care. Brian ensures everything is done right, and you feel confident your car is in the best hands. Highly recommend this location — five stars all the way! Will definitely be coming back for all my maintenance needs.

Rishi Sai Reddy Sudireddy

Excellent Customer Service, and I was in and out in the time I was told. Brian was really professional!

Faith Enterprises

Great people, honest, respectful, reliable.

Hamad Tariq

Good fast service, would recommend getting your vehicle serviced here A++

bbb rrr

Quick and easy oil change!

Ryan Llora

Great service by the team.

Kang Tae

Awesome!!! Affordable and convenient.

mary bowles

They do great work and it doesn’t take all day.

Dawn

Great service and price

Gaurav Singh

Delivered at promised time and great customer service

ANSU ANSU

Great work! Nice people

Sujan Ad

Al says great service with a smile. Brian is very knowledgeable and takes care to have our cars thoroughly checked for safety. We highly recommend Shell to all our friends

William Maynard

Great service, Brian was knowledgeable and gave me answers to my questions about my vehicle. Came in for an oil change but now will get extra work done on my other vehicle. This is an all in one stop. Gas, munchies, mechanical work, food truck, and slots!!! You can’t win if you don’t play :)

Julie Lien

Been bringing my vehicles here for inspections, repairs, and oil changes for a couple of years. Never had any issues and have always seemed reasonable.

Chase Toft

Fast, and efficient service.

Ebony Buckner

Great Groupon deal for full synthetic with tire rotation. They were faster than initial estimated wait time, great service.

suzane cho

Good guys at work

Aastik Ranabhat

Every time I come for service to my car Brian and the mechanics are always pleasant and very professional, and I trust what they recommend.

Carmen Colchao

Very good service with timely manner

SHRENIT PATEL

Came in for an inspection and oil change. They were fast and reasonably priced. Been going to them for years always satisfied.

Bradley Brown

Dependable, professional, quality work on my car despite the fact that it is over 18 years old. Work and maintenance has always been the highest caliber.

Madeline Donaldson

Amazing experience — the staff was friendly, professional, and went above and beyond. Brian was extremely nice and helpful, everything was handled perfectly. Truly outstanding service from start to finish! Thank you

Ata Azar

Its walkins… pretty good with what they do.. went for an oil change.. everything was smooth and definitely visiting this place regularly.

Doni

4x4 Services, near Chantilly, VA

Brian at Chantilly Shell was awesome! He fixed the power steering fluid leak on my Subaru Forester and made sure everything was done right and on time. He found the correct parts within my budget and even helped me pass the safety inspection. Super friendly, honest, and reliable — highly recommend!

Srikanth Vadlamani

Brian the manager and the service tech were both fantastic. I even had the opportunity to talk to the service tech himself to ask some questions about my vehicle. I used a Groupon and got a great deal on oil change + tire rotation.

Kevin

Oil change was smooth

Abu Carew

Very friendly & great service!

Rickayla Campbell

Brian at Chantilly Shell was awesome! He fixed the power steering fluid leak on my Subaru Forester and made sure everything was done right and on time. He found the correct parts within my budget and even helped me pass the safety inspection. Super friendly, honest, and reliable — highly recommend!

Srikanth Vadlamani

I’ve been coming to Chantilly Shell for over 15 years, and they’ve always been amazing! The staff are friendly, honest, and do excellent work every time. It’s great to have a place I can truly trust for my car service needs. Highly recommend!

Julie Vo

Brian is amazing, honest and reliable. Thanks so much. Highly recommend Chantilly Shell.

Chris Otchy

Excellent auto service by Shell.

Sivakumar Rajan

Been coming to Brian for the last few years with all my cars. Professional, never over priced, and always honest.

Raj K

I've bee to this place many years. Price is affordable. Customer service is polite. Every time the service is quality and never mess up. I definitely recommend this place to my friends.

Li Lin

The Shell in Chantilly is always priced competitively, easy to schedule, and communicates well.

Joseph Durso

Their service is outstanding and the technician is very knowledgeable about all types of car issues. I brought my cars to get services here for the past few years. I highly recommend them when you have any issue with your car.

Jack Sykes

The Chantilly Shell has been my go to shop for years and they have always been friendly and attentive to any issues that have popped up with my cars. Highly recommended!

Jackson Burton

Excellent Service Every Time! I’ve been coming to Chantilly Shell for many years, and they’ve never disappointed me. Their team is friendly, honest, and truly professional. Whether it’s an oil change, inspection, or repair, they always provide fast, reliable, and quality service at a fair price. It’s rare to find a place that consistently treats customers with respect and care and Chantilly Shell does exactly that. I really appreciate their honesty and expertise, and I wouldn’t take my car anywhere else. Highly recommend! 🚗✨ Chris L

Nhạc Mùi

The auto repair shop here handles things quickly and kindly. The people are friendly, too.

Gwang-jeon Kim

Got a great deal on a full synthetic oil change and tire rotation through Groupon on my Infinity Qx70. The team was friendly and helpful. Thank you!

Matt M

Had a great experience. The car died while getting gas. Brian the Manager had his crew quickly diagnose the problem and the repairs were completed the next day. My car has never run better! Lots more pickup and smooth running. I would recommend them for repairs.

Denise Forgione

Got a flat right before my night shift started and even though they were about to close they patched my tire for me. Very friendly and helpful l.

Firedash95

Had an inspection this morning. Waited about 30 minutes. Had some minor issues, which the Service Manager got quickly resolved for a fair price.

David Devcich

Brian and his team at this Shell station are extremely courteous and professional, and do an excellent job. It is also refreshing to deal with someone who is honest and straightforward.

Sanj Gmail

Service excellent, never take long for the inspection. I have been taking their service for many years ,don’t have any complaint .inspector is so friendly and his service superb.

Rajan Bhandari

Wonderful experience - the wait time was clear from the line. So I just drove by at different times, and got in line when there were only 1 or 2 other cars. The inspector was quick, efficient and friendly. Highly recommended!

Joe Elwell

Was honest about my tire rotation. Very honest and reliable gas station shop. I recommend this place (2024 review)

Nathan Waldron

Trustworthy place. Went for safety/emissions inspection.

Jon McRae

took my car for emission inspection. profesional, fast my car it was ready in 5 minutes. I recommend anyone to take cars there

Jorge Chavarria

The Manager and mechanics you can trust and are very professional and fair. For more than 20 years Is the only place I take all my cars and never had any problems.

Gustavo Perez

ALWAYS GREAT SERVICE.

Mike Piacente

Quick service and good price. Thank you.

H L

Tires, near Chantilly, MD

Great customer service. I called and got my flat tire repaired right away. Service staff are super friendly and informative. Gustavo did a great job plugging the tire and he made sure that there weren't any other punctures in the tire. I highly recommend them!.

Ed Mol

Tires

Gustavo plugged my tire in no time! Charged $25 which is way less than others quoted! Thank you for your help!

Larry Jacobs

Quick Lube Services

My Go to shop for vehicle inspection and emissions. While there are mixed reviews, my experience is mostly positive. No upsell or unnecessary pressure tactics. Sometimes, there may be a long wait time but I usually avoid end of month to escape from the long lines.

Appandairaj S.

Nice service in my car.

RCS S

Quick Lube Services, near Chantilly, Virginia

Service staff are super friendly and informative. Advised me of what occurred and what needs to be done. Provided different solutions in a simple and easy matter. Convenience and accessibility are there. Will recommend and definitely come back again.

Francis Chung

This is the best shop I have found for honest repairs and analysis. It's hard to find a shop to trust and this one has proven over and over to me that they are fair and honest. Recommended.

John Irvine

I recently got both inspections done for my van. The inspector got them both done under 20 mins. Amazingly fast and thorough.

Ram Chavali

This was my first time getting gas from this Shell gas station. I liked that it was not too busy and that it was clean upon close observation. It's a fairly medium sized business located off of route 50, close to quite a few shopping centers and eateries. The station store was opened for business and even the mechanic in site was wiring in a vehicle as I was filling up my car. I guess one of the things I noticed right away was the gas prices, which are much higher than most of the other gas stations in the vicinity, at least .40 cents higher the average for Plus and the other grades respectively. This price difference is probably why I don't frequently get gas here and ignore it. And it's kind of disappointing that the price is so high for a Shell station considering that a quarter of a mile on the opposite side of the road is another Shell with competitively lower prices. In any case, the reason I stopped here in the first place was GetUpside app suggested it for a .25 cent discount per gallon. Otherwise, I would've driven right past it like l normally would. Unfortunately, if this location's price remain high, I will not stop here again and I'm sure I'm not the only person who's price conscious these days. Overall, a very clean and well-maintained station with free gas pumps and a convenience store on the premises, but they lose points for noncompetitive prices. Just my opinion of course.

Rafael Frias Jr

Great service, people there are super kind and professional... I recommended to my wife and my brother, they are just in love with the service. Definitely the fastest place in area to do your inspection and emission. Thank you so much guys!!

L Torres Montenegro

I always go to this place for inspection. The guys are kind and give suggestions when something needs to be done. Not pushy.

Amy Makati

took 2 cars for Inspection and within 30 minutes both cars came out. very professional service and on time.

Ranjith Menon

Very nice man behind the counter and open 24 hours. I get the feeling he wouldn't judge you if you were high which is what I look for in places open 24 hours.

Mark Sturkey

The overall location of the place is great to have

james milburn 3

Great service and people! Extremely helpful and will definitely go back. State inspection was quick and easy and they gave me advice for things to look out for with my car!

Meghan C.

I went to Chantilly Shell for a state inspection. I had nothing but a pleasant experience working with the mechanic. I also liked the fact that Chantilly Shell had a very organized process. You pull your car up to a dedicated line for inspections. It is 1st come 1st serve which is more than fair. It appeared that if there is a line one mechanic is dedicated to perform the service(s). In a nutshell, no complaints and would recommend this station if you need a state inspection.

Elizabeth W.

Discovered this place several years ago on accident actually. Haven't taken our cars to anyone else since. They only fix what needs fixed and service charges are more than reasonable. Ameen is one of the few "good guys" left in the business!

John M.

Nice place, easy access, good price, good service.

Mahmut A.

I highly recommend the shop at this Shell station. They are honest and trustworthy. We will return in the future.

Melissa S.