See What Our Customers are Saying
At Chantilly Shell, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Chantilly Shell to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Chantilly Shell:
Great service by the team.
Kang Tae
Awesome!!! Affordable and convenient.
mary bowles
They do great work and it doesn’t take all day.
Dawn
Great service and price
Gaurav Singh
Delivered at promised time and great customer service
ANSU ANSU
Great work! Nice people
Sujan Ad
Al says great service with a smile. Brian is very knowledgeable and takes care to have our cars thoroughly checked for safety. We highly recommend Shell to all our friends
William Maynard
Great service, Brian was knowledgeable and gave me answers to my questions about my vehicle. Came in for an oil change but now will get extra work done on my other vehicle. This is an all in one stop. Gas, munchies, mechanical work, food truck, and slots!!! You can’t win if you don’t play :)
Julie Lien
Been bringing my vehicles here for inspections, repairs, and oil changes for a couple of years. Never had any issues and have always seemed reasonable.
Chase Toft
Fast, and efficient service.
Ebony Buckner
Great Groupon deal for full synthetic with tire rotation. They were faster than initial estimated wait time, great service.
suzane cho
Good guys at work
Aastik Ranabhat
Every time I come for service to my car Brian and the mechanics are always pleasant and very professional, and I trust what they recommend.
Carmen Colchao
Very good service with timely manner
SHRENIT PATEL
Came in for an inspection and oil change. They were fast and reasonably priced. Been going to them for years always satisfied.
Bradley Brown
Dependable, professional, quality work on my car despite the fact that it is over 18 years old. Work and maintenance has always been the highest caliber.
Madeline Donaldson
Amazing experience — the staff was friendly, professional, and went above and beyond. Brian was extremely nice and helpful, everything was handled perfectly. Truly outstanding service from start to finish! Thank you
Ata Azar
Its walkins… pretty good with what they do.. went for an oil change.. everything was smooth and definitely visiting this place regularly.
Doni
Brian at Chantilly Shell was awesome! He fixed the power steering fluid leak on my Subaru Forester and made sure everything was done right and on time. He found the correct parts within my budget and even helped me pass the safety inspection. Super friendly, honest, and reliable — highly recommend!
Srikanth Vadlamani
Brian the manager and the service tech were both fantastic. I even had the opportunity to talk to the service tech himself to ask some questions about my vehicle. I used a Groupon and got a great deal on oil change + tire rotation.
Kevin
Oil change was smooth
Abu Carew
Very friendly & great service!
Rickayla Campbell
Brian at Chantilly Shell was awesome! He fixed the power steering fluid leak on my Subaru Forester and made sure everything was done right and on time. He found the correct parts within my budget and even helped me pass the safety inspection. Super friendly, honest, and reliable — highly recommend!
Srikanth Vadlamani
I’ve been coming to Chantilly Shell for over 15 years, and they’ve always been amazing! The staff are friendly, honest, and do excellent work every time. It’s great to have a place I can truly trust for my car service needs. Highly recommend!
Julie Vo
Brian is amazing, honest and reliable. Thanks so much. Highly recommend Chantilly Shell.
Chris Otchy
Excellent auto service by Shell.
Sivakumar Rajan
Been coming to Brian for the last few years with all my cars. Professional, never over priced, and always honest.
Raj K
I've bee to this place many years. Price is affordable. Customer service is polite. Every time the service is quality and never mess up. I definitely recommend this place to my friends.
Li Lin
The Shell in Chantilly is always priced competitively, easy to schedule, and communicates well.
Joseph Durso
Their service is outstanding and the technician is very knowledgeable about all types of car issues. I brought my cars to get services here for the past few years. I highly recommend them when you have any issue with your car.
Jack Sykes
The Chantilly Shell has been my go to shop for years and they have always been friendly and attentive to any issues that have popped up with my cars. Highly recommended!
Jackson Burton
Excellent Service Every Time! I’ve been coming to Chantilly Shell for many years, and they’ve never disappointed me. Their team is friendly, honest, and truly professional. Whether it’s an oil change, inspection, or repair, they always provide fast, reliable, and quality service at a fair price. It’s rare to find a place that consistently treats customers with respect and care and Chantilly Shell does exactly that. I really appreciate their honesty and expertise, and I wouldn’t take my car anywhere else. Highly recommend! 🚗✨ Chris L
Nhạc Mùi
The auto repair shop here handles things quickly and kindly. The people are friendly, too.
Gwang-jeon Kim
Got a great deal on a full synthetic oil change and tire rotation through Groupon on my Infinity Qx70. The team was friendly and helpful. Thank you!
Matt M
Had a great experience. The car died while getting gas. Brian the Manager had his crew quickly diagnose the problem and the repairs were completed the next day. My car has never run better! Lots more pickup and smooth running. I would recommend them for repairs.
Denise Forgione
Got a flat right before my night shift started and even though they were about to close they patched my tire for me. Very friendly and helpful l.
Firedash95
Had an inspection this morning. Waited about 30 minutes. Had some minor issues, which the Service Manager got quickly resolved for a fair price.
David Devcich
Brian and his team at this Shell station are extremely courteous and professional, and do an excellent job. It is also refreshing to deal with someone who is honest and straightforward.
Sanj Gmail
Service excellent, never take long for the inspection. I have been taking their service for many years ,don’t have any complaint .inspector is so friendly and his service superb.
Rajan Bhandari
Wonderful experience - the wait time was clear from the line. So I just drove by at different times, and got in line when there were only 1 or 2 other cars. The inspector was quick, efficient and friendly. Highly recommended!
Joe Elwell
Was honest about my tire rotation. Very honest and reliable gas station shop. I recommend this place (2024 review)
Nathan Waldron
Trustworthy place. Went for safety/emissions inspection.
Jon McRae
took my car for emission inspection. profesional, fast my car it was ready in 5 minutes. I recommend anyone to take cars there
Jorge Chavarria
The Manager and mechanics you can trust and are very professional and fair. For more than 20 years Is the only place I take all my cars and never had any problems.
Gustavo Perez
ALWAYS GREAT SERVICE.
Mike Piacente
Quick service and good price. Thank you.
H L
Great customer service. I called and got my flat tire repaired right away. Service staff are super friendly and informative. Gustavo did a great job plugging the tire and he made sure that there weren't any other punctures in the tire. I highly recommend them!.
Ed Mol
Gustavo plugged my tire in no time! Charged $25 which is way less than others quoted! Thank you for your help!
Larry Jacobs
My Go to shop for vehicle inspection and emissions. While there are mixed reviews, my experience is mostly positive. No upsell or unnecessary pressure tactics. Sometimes, there may be a long wait time but I usually avoid end of month to escape from the long lines.
Appandairaj S.
Nice service in my car.
RCS S
Service staff are super friendly and informative. Advised me of what occurred and what needs to be done. Provided different solutions in a simple and easy matter. Convenience and accessibility are there. Will recommend and definitely come back again.
Francis Chung
This is the best shop I have found for honest repairs and analysis. It's hard to find a shop to trust and this one has proven over and over to me that they are fair and honest. Recommended.
John Irvine
I recently got both inspections done for my van. The inspector got them both done under 20 mins. Amazingly fast and thorough.
Ram Chavali
This was my first time getting gas from this Shell gas station. I liked that it was not too busy and that it was clean upon close observation. It's a fairly medium sized business located off of route 50, close to quite a few shopping centers and eateries. The station store was opened for business and even the mechanic in site was wiring in a vehicle as I was filling up my car. I guess one of the things I noticed right away was the gas prices, which are much higher than most of the other gas stations in the vicinity, at least .40 cents higher the average for Plus and the other grades respectively. This price difference is probably why I don't frequently get gas here and ignore it. And it's kind of disappointing that the price is so high for a Shell station considering that a quarter of a mile on the opposite side of the road is another Shell with competitively lower prices. In any case, the reason I stopped here in the first place was GetUpside app suggested it for a .25 cent discount per gallon. Otherwise, I would've driven right past it like l normally would. Unfortunately, if this location's price remain high, I will not stop here again and I'm sure I'm not the only person who's price conscious these days. Overall, a very clean and well-maintained station with free gas pumps and a convenience store on the premises, but they lose points for noncompetitive prices. Just my opinion of course.
Rafael Frias Jr
Great service, people there are super kind and professional... I recommended to my wife and my brother, they are just in love with the service. Definitely the fastest place in area to do your inspection and emission. Thank you so much guys!!
L Torres Montenegro
I always go to this place for inspection. The guys are kind and give suggestions when something needs to be done. Not pushy.
Amy Makati
took 2 cars for Inspection and within 30 minutes both cars came out. very professional service and on time.
Ranjith Menon
Very nice man behind the counter and open 24 hours. I get the feeling he wouldn't judge you if you were high which is what I look for in places open 24 hours.
Mark Sturkey
The overall location of the place is great to have
james milburn 3
Great service and people! Extremely helpful and will definitely go back. State inspection was quick and easy and they gave me advice for things to look out for with my car!
Meghan C.
I went to Chantilly Shell for a state inspection. I had nothing but a pleasant experience working with the mechanic. I also liked the fact that Chantilly Shell had a very organized process. You pull your car up to a dedicated line for inspections. It is 1st come 1st serve which is more than fair. It appeared that if there is a line one mechanic is dedicated to perform the service(s). In a nutshell, no complaints and would recommend this station if you need a state inspection.
Elizabeth W.
Discovered this place several years ago on accident actually. Haven't taken our cars to anyone else since. They only fix what needs fixed and service charges are more than reasonable. Ameen is one of the few "good guys" left in the business!
John M.
Nice place, easy access, good price, good service.
Mahmut A.
I highly recommend the shop at this Shell station. They are honest and trustworthy. We will return in the future.
Melissa S.
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